![]() Obviously, some very temporary “collection” and “transmission” needs to take place to allow a third party service to “recognize” the user’s voice and ensure the smart TV does what it’s told. Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition. In addition, Samsung may collect and your device may capture voice commands and associated texts so that we can provide you with Voice Recognition features and evaluate and improve the features. To provide you the Voice Recognition feature, some voice commands may be transmitted (along with information about your device, including device identifiers) to a third-party service that converts speech to text or to the extent necessary to provide the Voice Recognition features to you. Under “Voice recognition,” Samsung’s privacy policy says this: It’s the wording used that’s making it the target du jour, turning other recent privacy policy villains ( LG: “agree to share damn near everything or enjoy your super-expensive ‘stupid’ TV” Microsoft: “why don’t we just treat your living room like a movie theater and use our camera technology to count heads and charge increased VOD ‘admission'”) into distant memories. Samsung - which is currently catching a lot of internet heat for its so-called “Privacy Policy” - is no exception. Usually, this information is used to send “relevant ads” to TV owners, as if the several hundred dollars spent on the device wasn’t enough of a revenue stream. Most smart TVs are harvesting plenty of data on top of that, including viewing habits, search terms, browsing history… pretty much anything that makes a TV “smart” is collected and transmitted not just to the manufacturer, but to plenty of unknown third parties. And that’s just the “eavesdropping” part. Smart TVs have been doing this ever since manufacturers decided customers preferred to order their electronics around orally, rather than using the remote they can never find. Nope, it’s that smart TV you paid good money for and invited into your home. Guess who’s eavesdropping on you now? It’s not some nefarious government agency (although, rest assured, there has been no downturn in surveillance).
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